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Title

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Food Kiosk Operator

Description

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We are looking for a dedicated and enthusiastic Food Kiosk Operator to join our team. The ideal candidate will be responsible for managing the daily operations of a food kiosk, ensuring high levels of customer satisfaction, and maintaining the quality and safety of food products. This role requires a hands-on approach, excellent customer service skills, and the ability to work in a fast-paced environment. The Food Kiosk Operator will be responsible for preparing and serving food, handling cash transactions, maintaining cleanliness, and adhering to health and safety regulations. The successful candidate will have a passion for food and customer service, strong organizational skills, and the ability to work independently as well as part of a team. This position offers an exciting opportunity to be part of a dynamic and growing business, with potential for career advancement. If you are a motivated individual with a positive attitude and a commitment to excellence, we would love to hear from you.

Responsibilities

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  • Prepare and serve food and beverages to customers.
  • Handle cash transactions and operate the cash register.
  • Maintain cleanliness and organization of the kiosk.
  • Ensure compliance with health and safety regulations.
  • Manage inventory and order supplies as needed.
  • Provide excellent customer service and address customer inquiries.
  • Train and supervise new staff members.
  • Monitor and maintain food quality and presentation.
  • Handle customer complaints and resolve issues promptly.
  • Assist in marketing and promotional activities.
  • Maintain accurate records of sales and expenses.
  • Ensure proper storage and handling of food products.
  • Follow company policies and procedures.
  • Work collaboratively with team members.
  • Perform opening and closing duties as required.

Requirements

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  • High school diploma or equivalent.
  • Previous experience in food service or retail preferred.
  • Strong customer service skills.
  • Ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Basic math skills for handling cash transactions.
  • Ability to stand for long periods and lift up to 25 pounds.
  • Knowledge of food safety and sanitation practices.
  • Ability to work flexible hours, including weekends and holidays.
  • Positive attitude and strong work ethic.
  • Attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Reliable and punctual.
  • Basic computer skills.
  • Willingness to learn and adapt to new tasks.

Potential interview questions

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  • Can you describe your previous experience in food service or retail?
  • How do you handle difficult customers or complaints?
  • What steps do you take to ensure food safety and sanitation?
  • How do you prioritize tasks in a fast-paced environment?
  • Can you provide an example of a time you worked as part of a team?
  • How do you handle cash transactions and ensure accuracy?
  • What motivates you to provide excellent customer service?
  • How do you manage inventory and order supplies?
  • Can you describe a time you had to resolve a conflict at work?
  • What do you enjoy most about working in the food and beverage industry?